8 – 10 Apr 2025
Hamburg Messe
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Keeping you safe

Last updated: June 9, 2023

Your safety and your business are our priorities. At AIX, both are in safe hands.

At AIX, we are all about connecting people, so the health and safety of our visitors, exhibitors and staff are of the utmost priority. Our team is working closely with local authorities, partners, and venues to implement robust safety measures, which means our event may look slightly different this year. We will continue to update you on this page and our communications with the specifics as we approach the show.

We will continue to review and update the regulations according to the latest guidance. Please check back regularly for updates.

Stay Safe Guidelines

Essential information for visitors who will be present at the event on event open days. Event health and precautionary safety guidelines are subject to change as directed by the local authorities.

Before

Inbound Travel Advice

Please ensure you have taken the time to read all of the latest travel guidance before travelling to the event. You can find these here.

Registration

Please make sure you register in advance. It will not be possible to register onsite in the registration area this year, but you can register on your mobile device throughout the event open days for 50 euros.

Plan ahead

Plan your visit before you arrive at the venue. Knowing what you will do and where to go will contribute to safe and productive attendance. We also recommend that you plan how to get to and from the venue by checking any relevant travel advice or restrictions.

Stay home if you feel unwell

Please ensure that you are in good health, with no symptoms related to COVID-19. You must also not attend if you have had contact with someone who has tested positive for COVID-19, even with a negative test result of your own.

On Arrival

Badging

This year you will be sent a barcode in order to collect your Smart Badge. Please ensure you have the barcode ready on your device or printed to enter the event quickly and safely. We will provide you with a lanyard upon arrival.

During

Face masks

Face masks are no longer a legal obligation in Germany. However, we recommend everyone onsite wear face masks, except those who are exempt.

Be Kind

Please be mindful of individuals' personal space; everyone will have their own comfort levels as we return to events. Please give people space when walking past them and check before initiating personal contact (consider elbow bumps rather than handshakes or hugs).

Hygiene

Hand sanitisers will be readily available throughout the venue. Please continue to follow guidance and wash your hands frequently.

Ventilation

We will increase ventilation to improve fresh air circulation in line with the latest guidance.

Cleaning

We will maintain the highest cleaning standards before, during and after the event, including frequent cleaning of all high touchpoints.

Food and beverage

All catering facilities will be open but in line with the latest government guidance. Cashless payments are encouraged. 

Exhibit Safe

Learn about what you’ll need to prepare in advance, onsite precautions and improved stand-build procedures.

COVID-19 Additional Requirements

Further safety and security information

Your safety and security is our priority. We continue to work closely with local authorities and our venue to assess risks and develop comprehensive plans to keep you safe. Please use the link below for further information on safety and security measures you can expect to see at our event.

Learn more

Events in the new normal

The Third Edition of Reed Exhibitions’ Global COVID-19 ‘Safety Shows’ Health & Safety strategy represents a refresh, keeping pace with the evolving pandemic; emerging research; changes in thinking and practice... as the event industry gradually adapts and reopens for business. We’ve planned for and tested the ‘what’ and the ‘how’  necessary to respond to the risks associated with COVID-19.

RX Safe shows strategy

FAQ's

In line with current guidance COVID-19 passes are no longer required to attend events in Hamburg so you will no longer need to provide proof of COVID-19 status.

An onsite Covid testing centre will be available to all WTCE and AIX attendees and exhibitors in the South Entrance Upper (AIX).

Antigent test results - available after approx. 20-30 minutes.

PCR tests – for tests done before 12:00 p.m results will be sent the same day. For tests done after12:00 p.m, test results will be sent the following day by 11:00 a.m.

Opening times: 9am – 5pm  - Tuesday 14th – Thursday 16th June.

Charge: 12euros for a rapid antigen test or 59 euros for a PCR test, both payable directly to the test centre.

How to book: Visit the Covid test centre between 9am – 5pm  - Tuesday 14th – Thursday 16th June to book.

There are also a number of testing facilities across Hamburg. Click here to find the closest test centre to the venue or your accomodation.

Although it is no longer a legal obligation, we recommend everyone onsite wears face masks, except those who are exempt. They should be worn at all times and in all areas of the show.

It will not be possible to register onsite in the registration area this year, but you can register on your mobile device throughout the event open days for 50 euros.

Please print your badge before attending the show, or your barcode ready on your device or printed to enter the event quickly and safely. We will provide you with a lanyard upon arrival.

We encourage all visitors and exhibitors to register in advance. If this is not possible, you can register onsite but will be charged a nominal fee of 50 euros.

Yes, please print your badges before arriving or ensure you have the barcode ready on your device or printed to enter the event quickly and safely. We will provide you with a lanyard upon arrival.

You will receive your registration barcode in the weeks leading up to the event. If you do not receive it, please get in touch with Customer Services.

In the situation that there is a positive case of COVID-19 onsite, we will work with the Hamburg Messe und Congress and the local health authorities to support their contact tracing measures which may include sharing of visitor data. For further information about how we use your data please view our privacy policy.

If you develop COVID-19 symptoms whilst in Hamburg you should self isolate immediately and phone Arztruf Hamburg on 116 117 for further guidance.

If you develop symptoms onsite and require immediate medical attention, you should attend the first aid centre for treatment. If you develop symptoms and do not require medical help, please make your way to the nearest exit, avoiding unnecessary contact. You should self-isolate at home or in your hotel and phone Arztruf Hamburg on 116 117 for further guidance.

Details of safety protocols that you should follow when in Hamburg can be found here; https://www.hamburg.de/faq-corona/

Responding effectively to COVID-19 is a shared responsibility. We must all adopt new practices, respect each other, and follow science-based guidelines to safeguard ourselves and others. Let’s work together to overcome the challenges, bring people together and get businesses growing again.

Hugh Jones
CEO, Reed Exhibitions

Contact us

We hope that helped provide more clarity about safety procedures at the event; however, if you have any questions, please get in touch with a member of our team – we’re here to help!

Contact the team

FAQs

Have a few questions about the event? Take a look at our FAQ page, where we’ve answered some of the most commonly asked questions to help you get the most out of the event.

Find answers